Q. What's your return policy?

If there's a material defect or a printing error, we may offer a discount or replace the defective merchandise. Please submit a claim here Return Policy. (be prepared with the following info)

The order number

Details about the problem experienced

An attached photo of the defect or printing error

We'll respond within 1 business day. Because the shirts and apparel are custom-printed just for you, we cannot accept a return for the following reasons:

Shirt style, size, or color isn't what you expected. If you aren't sure about something, please order a sample.

Package(s) did not arrive in time.

You don't like it.

Ordered a sample (blank or generic).

Be sure you understand what is commercially acceptable and what is considered a defect.

Be very careful when reviewing your proof. If you are unsure of anything - pick up the phone and call us, request changes on the proof, or start a live chat. Pay special attention to any boxes in yellow. Most importantly: don't guess and don't assume.

FAQ