Our Commitment To Service

Our Commitment to Service
(How Bolt makes ordering custom apparel easy)

Ordering custom apparel can be nerve-wracking. From choosing a style and design to worrying whether you'll receive your order on time, there's a LOT to think about and you want to get everything right -- while staying within your budget.

Choosing the best custom clothing company

Given the difficulty (and questions you probably have), which would make you feel more comfortable:

A) Ordering from just another custom apparel company that will take your design, simply try to put it on a shirt without any regard for how well it works, and call it a day?

B) Working with a company that treats you like a trusted friend, helping you every step of the way and guiding you through the process?

The "B" stands for a "Better" custom shirt design experience

If you're looking to work with an "A" (as in average) company, you have no end of options. However, there's only one "B" -- as in Bolt Printing.

Bolt prides itself on excellent service, from our communication to our follow-through. When you call, we pick up the phone. If you have a question, we have an answer.

A personalized approach to personalized apparel

We have you covered from start to finish. If you submit a design that doesn't work, we'll let you know -- and try to find ways to make it work. If there's something odd about an order, we'll call for clarification instead of just going with it. And if something might impact the design, you'll be notified.

Our team of experts works with you through each stage of the process, making sure your custom shirts are as amazing as possible.

We make customizing t-shirts easy

It all begins when you use our handy design studio, which makes implementing a design easy. Just place your elements approximately where you want them (because our team makes adjustments, you don't need to be perfect) and leave whatever notes you need us to see -- it's that simple!

From there, our customer service team (the same group you'll be talking to throughout the process) will clean up your design, fix any errors, and make other preparations.

Our proof approval system ensures high-quality custom apparel

Once we think everything is ready, we'll send you proof to review. At this point, it's up to you to make sure everything looks great -- because what you see in the proof will be what's on the shirt or other garment. If you think it needs work, we'll make corrections.

Until you're satisfied with the proof, we won't print or embroider your order. And if you don't get back to us on proof, we'll follow up again and again (to ensure nothing falls between the cracks and that your order stays on schedule).

Clothing customization experts who care a LOT

From there, the order goes to our talented production staff. During that printing/embroidery process -- and even while packing your shirts -- things will be checked, rechecked, and checked yet again. (And if a mistake somehow slips through, we'll work with you to make it right.)

In short, we take custom apparel seriously. Your order is important to us and we treat it as such. And, because ALL of our customizations is done in-house at our scenic Brookfield, CT headquarters, we're able to manage the process from start to finish.

The best place for custom t-shirts

No other custom apparel company will ever care about your order as much as BoltPrinting does, so why would you work with anybody else?