Can I Add Shirts or Change Quantities After Placing My Order?

Forgot to add a custom T-shirt to your order? Need another size, a different color, or a few extra shirts for your group? If you've already completed checkout at Bolt Printing, we may still be able to help you update your order.

The important thing is to contact us as soon as possible. Custom apparel orders move through artwork preparation and production quickly, so changes must be requested before production begins.

How Do I Add More Custom T-Shirts to an Order I Already Placed?

If you've already submitted your custom apparel order and need additional shirts, follow these steps:

1. Locate Your Order Number: Find your Bolt Printing order number in your original confirmation email.
2. Contact Bolt Printing: Call (888) 909-2658 or use our website's Live Chat during business hours.
3. Explain What You Need: Tell us which products, shirt colors, sizes, and quantities you want to add or change.
4. Let Us Check Your Order: Our team will review its current status and determine whether your requested changes can still be accommodated.
5. Review the Update: If changes are possible, our team will explain the next steps and any applicable charges or scheduling adjustments.

Our customer service hours are Monday through Friday, 9:00 AM to 6:00 PM Eastern Time.

Can I Change Shirt Sizes or Quantities After Checkout?

Yes, changes to shirt sizes and quantities may be possible if your order hasn't entered production.

Common requests include:

• Adding Shirts: You forgot to include a shirt or need additional items for your group.
• Changing Sizes: You need to adjust the sizes selected during checkout.
• Updating Quantities: You need to increase or otherwise adjust the number of items ordered.
• Adjusting Garment Colors: You selected the wrong apparel color and want to request a correction.

Contact our team with your requested changes, and we'll check whether your original order can be updated.

Please remember that submitting a change request does not guarantee the change can be completed. Availability depends on your order's current processing and production status.

Can I Add Items After My Order Has Entered Production?

No. Changes to an existing order must be made before production begins.

Once production starts, we cannot make changes to the products, sizes, or quantities included in that order.

Because Bolt Printing prepares and produces custom apparel specifically for your purchase, timing is important.

If you're unsure whether your order has reached production, please call us right away.

You can also review your order's current status using our How to Check Your Order Status guide.

Will I Be Charged Twice If I Place Another Order?

Placing another order through Bolt Printing's checkout or using the Reorder feature creates a separate purchase.

That means you could receive two separate charges and two different shipments instead of having additional items included with your original order.

If you simply forgot to add a shirt or need to correct your quantities, please contact our team before placing another order.

The Reorder feature is designed for purchasing custom apparel again using a previously completed order, not for updating a recent purchase.

To learn about placing a new order from an earlier design, visit our How to Reorder Custom T-Shirts From a Previous Order guide.

What If I Already Placed a Second Order by Mistake?

If you've accidentally submitted a second custom T-shirt order when you meant to add items to your original order, contact us immediately.

Please have both order numbers available when you call or message us.

Our team will review the status of both purchases and help determine what adjustments are possible.

Because cancellations and changes depend on whether production has begun, contacting us quickly is especially important.

For more details about cancellation eligibility, see our Order Cancellation Policy.

Are There Fees for Changing an Existing Order?

Adding products or changing quantities may affect your order total.

Depending on how far your order has progressed through artwork preparation or embroidery processing, an approved change may also be subject to a $15 change-order fee.

Changes may also affect your original shipping date. Our team can explain any applicable charges or delivery adjustments when reviewing your request.