Frequently asked questions
Everything you need to know about ordering, artwork, shipping, and getting the most out of Bolt Printing.
How Do I Remove an Item From My Bolt Printing Shopping Cart?
Added the wrong custom T-shirt, sweatshirt, or other personalized product to your Bolt Printing shopping cart? No problem! You can remove unwanted items before completing your order.
Whether you've changed your mind about a shirt style, selected the wrong product, or no longer need an item, follow these two simple steps to remove it from your shopping cart.
Quick Answer
To remove an item from your Bolt Printing shopping cart, find the product you want to delete and click the X in the upper-right corner of that item. A confirmation window will appear. Click Delete to confirm the removal. Repeat these steps for any additional product groups you want to remove.
How Do I Remove a Custom T-Shirt From My Shopping Cart?
Bolt Printing allows you to remove unwanted custom apparel from your cart before placing your order.
Follow these two steps to delete an item or product group.
Step 1: Click the X Next to the Item
Open your Bolt Printing shopping cart and locate the custom product you want to remove.
In the upper-right corner of the product section, find the X button.
Click the X to begin removing that item from your shopping cart.
Image 1: Click the X in the upper-right corner of the item you want to remove.
Helpful Tip: If your shopping cart contains several custom products or design groups, double-check which item you're selecting before clicking the X.
Step 2: Confirm Removal by Clicking Delete
After clicking the X, a confirmation window will appear asking you to confirm that you want to remove the item.
Click the button labeled Delete to confirm your decision.
The selected item or product group will be removed from your shopping cart.
Image 2: Click Delete to confirm that you want to remove the selected item.
Once the item has been removed, review your remaining shopping cart products before continuing to checkout.
Can I Remove Multiple Items From My Shopping Cart?
Yes! If you have several products or design groups in your Bolt Printing shopping cart, you can remove the ones you no longer want.
Simply repeat the same process for each unwanted group:
- Locate the product or design group you want to remove.
- Click the X in its upper-right corner.
- Select Delete to confirm removal.
- Repeat for any additional unwanted groups.
When you're finished, review your remaining items, quantities, and designs to make sure everything is correct.
What If I Want to Edit an Item Instead of Removing It?
If you still want the custom product but need to change its artwork, you don't have to remove it from your shopping cart.
Bolt Printing lets you return to the Design Studio and modify your existing design before checkout.
To edit an item:
- Locate the product you want to modify in your shopping cart.
- Click the three-dot menu associated with that item.
- Select Edit Design.
- Make your changes in the Design Studio.
- Click Buy Now when finished and enter your required sizes and quantities.
For detailed instructions, visit our How to Edit an Item in Your Shopping Cart guide.
Helpful Tip: Use Edit Design if you need to correct spelling, replace artwork, or adjust your design. Use Delete if you want to remove the product or group from your shopping cart entirely.
Can I Remove an Item After I've Already Placed My Order?
Removing a product from your shopping cart is different from changing or canceling an order that has already been submitted.
If you've already completed checkout, the shopping cart removal steps above will not change your submitted order.
Please contact Bolt Printing as soon as possible if you need to discuss changes to an existing order.
If you need to cancel an order, cancellation is only possible before production begins, and a $15 cancellation fee applies. Once production has started, the order cannot be canceled.
For more information, read our Order Cancellation Policy.
Important: Always review your shopping cart before submitting your order. Check your products, designs, garment colors, sizes, and quantities to make sure everything is correct.
Still Have Questions? We're Here to Help.
Need help removing custom T-shirts from your shopping cart, editing your design, or correcting an order? Our team is happy to help you get everything sorted out.
Phone: (888) 909-2658
Email: hello@boltprinting.com
Customer service hours: Monday-Friday, 9:00 AM-6:00 PM Eastern Time. Please include your order number if you're contacting us about an existing order.
Still have questions?
Our support team responds within a few hours during business days. We're happy to help with quotes, custom jobs, or artwork questions.
Or call 888-909-2658, Mon–Fri 9 am – 6 pm ET.