Frequently asked questions
Everything you need to know about ordering, artwork, shipping, and getting the most out of Bolt Printing.
How Do I Find My Saved Design at Bolt Printing?
Created a custom T-shirt design on Bolt Printing but aren't ready to order yet? If you've used our Save 4 Later feature, you can find your saved artwork through the Customer Center.
Whether you're returning to a company logo, school shirt design, fundraiser graphic, or other custom apparel project, follow these three simple steps to search for your saved design.
Quick Answer
To find your saved design at Bolt Printing, open the Customer Center, select Design Search, and enter the email address you used when saving your artwork. Click Search to look for your saved custom T-shirt designs.
How Do I Find My Saved Custom T-Shirt Design?
Bolt Printing's Customer Center includes a Design Search feature that helps you locate artwork previously saved through the online Design Studio.
Follow these three steps to search for your saved designs.
Step 1: Open the Customer Center
Visit the Bolt Printing website and click Customer Center.
The Customer Center provides tools for accessing information related to your custom apparel designs and orders.
Image 1: Select Customer Center on the Bolt Printing website.
Step 2: Select Design Search
Once you're in the Customer Center, locate the option labeled Design Search.
Click Design Search to begin looking for your previously saved artwork.
Image 2: Click Design Search to find your saved designs.
Step 3: Enter Your Email Address and Click Search
In the Design Search section, enter the email address you originally used to save your design.
After entering your email, click the button labeled Search.
Follow the instructions provided in the Customer Center to access your matching saved artwork.
Image 3: Enter the email address associated with your saved design and click Search.
Helpful Tip: Make sure you're using the same email address you entered when clicking Save 4 Later in the Design Studio. If you've used multiple email addresses, try the one associated with your original design.
What If I Can't Find My Saved Design?
If you're having trouble locating your custom T-shirt design, start by checking the email address you're entering into Design Search.
Here are a few things to try:
- Double-Check Your Email: Make sure there are no spelling mistakes or extra spaces.
- Try Another Email Address: If you have multiple email accounts, you may have saved the design using a different address.
- Check Your Email Inbox: If you previously received a saved design link, you may be able to use it to return to your design.
- Contact Bolt Printing: If you still can't locate your design, our team can help you troubleshoot.
How Do I Save a Custom T-Shirt Design for Later?
If you're still creating your artwork and want to return to it another time, use the Save 4 Later feature in Bolt Printing's Design Studio.
- Create or upload your design in the Design Studio.
- Click Save 4 Later.
- Enter your email address when prompted.
- Keep the saved design link for easy access later.
Saving your design is especially useful when you're creating custom apparel for a group and need time to review the artwork before ordering.
For additional instructions on creating and saving custom artwork, visit our Creating a Design in the Design Studio guide.
Good to Know: You don't have to place an order immediately after creating your artwork. The Save 4 Later feature lets you save your work and return when you're ready to continue.
Still Have Questions? We're Here to Help.
Having trouble finding a saved custom T-shirt design or accessing the Customer Center? Our team is happy to help you locate your artwork and continue working on your design.
Phone: (888) 909-2658
Email: hello@boltprinting.com
Customer service hours: Monday-Friday, 9:00 AM-6:00 PM Eastern Time.
Still have questions?
Our support team responds within a few hours during business days. We're happy to help with quotes, custom jobs, or artwork questions.
Or call 888-909-2658, Mon–Fri 9 am – 6 pm ET.