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Our Quality Control

Continual Process Improvement

People and processes working together.

Literal definition of quality
Our #1 goal is to make you a happy customer!
Getting your order delivered on time accurately is the best way we can earn your loyalty.
There are many touchpoints when creating custom merchandise, opening the door to errors. We double-check and triple-check ourselves and each other to reduce the possibility of something going wrong. We continually fine-tune our internal processes and work collaboratively for the singular purpose of becoming your go-to company for custom-printed and embroidered apparel and accessories.
CSR reviews design


Each order is carefully reviewed by our customer service team. Before moving forward, we double-check pricing, inventory availability, trademark issues, and review any special requests made during checkout.  If we have questions or concerns, we'll contact you via email and/or phone calls to resolve any issues.

Expert production artist examines file
New orders are assigned to our expert production artists, who use their special skill sets to create the unique production files necessary for embellishment. Each embellishment method requires a specialized output of the artwork files.  Our proof process is extremely important and your help is needed to ensure we're all on the same page.  If you see anything highlighted in yellow, please pay special attention.  Remember: We won't begin production until your proof is approved.  We'll remind you with phone calls and emails to keep your order on schedule.
Production counting t-shirts

With an endless selection of styles, colors, and sizes, making sure your order has the correct quantity and sizes requires a triple check before embellishment. We get an early start each day sorting and organizing orders. Each order is counted twice before being released to "ready to go" status.


Film positive reviewed as part of screen printing process
Screen Management and Imaging is the foundation for quality printing. Careful review of film positives before screens are burned is another opportunity to check our work.
Master embroiderer doing master embroidery stuff
Before embroidering your logo, we double-check that thread colors in your design are programmed and properly coordinated to each element.
Registration and centering done prior to screen printing

Making sure the print is centered and colors are accurately registered requires attention to detail and adherence to standards in equipment operation. 


Custom beanies being inspected after embroidery
Once the garment is embroidered, it's off to finishing.  This is another checkpoint for quality and inventory count, as well as where trimming, folding, and steaming take place.
Folding shirts after they come off the conveyor 
After the garment is printed, another quality check takes place where we double-check the image color, print location, and quality.  Our third inventory count is made here.
Orders being readied for shipping
With everything boxed and ready to go, we perform a final check to make sure the weights are adding up correctly and double-check whether the addresses need special attention.
UPS driver with box
Last but not least. Delivery On Time.


Learn more about the process that Bolt Printing & Embroidery follows to assure Quality Guaranteed printing.


Real Reviews from Real Customers
  • Review #1 banner
    Best Deal Hoodie Sweatshirt
    We love our new logo shirts and hoodies! Our team is ready to take on the new year wearing their new gear. YAY Service and pricing are amazing. All the reps treat you like your project is number 1. Keep up the great work! The eCLOSE Institute Team
  • Review #2 banner
    Midweight Hooded Pullover Sweatshirt
    These were very nice hooded sweatshirts. As always Bolt did a great job on the shop emblem. Ordered in several sizes as some were for gifts. Order was done and sent in a few days. Love their service and will continue to order from them.
  • Review #3 banner
    Knit-Cuff Beanie
    This our second time ordering winter hats for our employees and love it. Ordering a second time was so easy and quick. Good quality of products and very easy to order.
  • Review #4 banner
    Most Affordable Custom T Shirt
    I found Bolt online after searching for the best price. I ordered 72 shirts and 48hra later, they were at my door. Great quality and incredibly fast. Highly recommend!
  • Review #5 banner
    Long Sleeve - Garment Dyed Tee
    These shirts were such good quality and I loved the color. Also as always the customer service at Bolt was fantastic. Not to mention, the shipping time can't be beat!