Our Quality Control
Our Quality Control
Bolt's biggest goal is making customers happy and the only way we can do that is by delivering custom clothing orders accurately AND on schedule. That's why it's so important that we get it right each and every time.
It takes a top-notch team to creat high-quality custom t-shirts
Creating custom merchandise involves a lot of touch points, and each one opens the door to errors. To slam that door shut, we double-check (and triple-check) ourselves and each other.
By closely collaborating and fine-tuning our processes, Bolt strives to get our error rate as close to zero as possible.
We start by carefully examining your custom apparel needs
Each order is carefully reviewed by our customer service team. Before moving forward, we double-check pricing, inventory availability, trademark issues, and review any special requests made during checkout.
If we have questions or concerns, we'll contact you via email and/or phone calls to resolve any issues.
The Bolt Customer Care Team makes sure your custom design is the best it can be
New orders are assigned to our expert production artists, who use their highly-technical skills to create the unique production files needed to customize clothing.
It's no easy task -- each customization method requires a specialized output of artwork files. From there, we create a proof.
You're part of the t-shirt customization process, too!
As good as our team is at creating amazing custom clothing, we can't be sure we're creating exactly what you want without having you check the proof.
The proof approval process is EXTREMELY important for making sure we're all on the same page. Review the details carefully and, if you see anything highlighted in yellow, please pay special attention.
Until you give your custom clothing proofs the green light, we sit at the red light
Remember: we won't begin production until your proof is approved. We'll remind you with phone calls and emails to keep your order on schedule.
If you see a message or email from us, please respond ASAP. Any delay in your response could lead to a delay in your order arriving.
Ensuring the bulk shirt order quantity is right
With an endless selection of styles, colors, and sizes, making sure your order has the correct quantity and sizes requires a triple check before any customization.
We get an early start each day sorting and organizing orders. Each order is counted twice before being released to "ready to go" status.
How we take care with screenprinting
Screen management and imaging is necessary for quality printing. Careful review of film positives before screens are burned is another opportunity to check our work.
Making sure the print is centered and colors are accurately registered requires attention to detail and adherence to standards in equipment operation.
After the garment is printed, another quality check takes place where we double-check the image color, print location, and quality. Our third inventory count is made here.
How we maintain quality with our custom embroidery
Before embroidering your logo, we double-check that thread colors in your design are programmed and properly coordinated to each element.
Once the garment is embroidered, it's off to finishing. This is another checkpoint for quality and inventory count, as well as where trimming, folding, and steaming take place.
Fast t-shirt printing, fast t-shirt deliery (and accurate, too!)
With everything boxed and ready to go, we perform a final check to make sure the weights add up correctly and double-check whether the addresses need special attention.
Are all of these checks really necessary? Yes! At Bolt Printing, we want the only mistake to be buying from anybody else.